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Our customer care team is here to help you Monday to Saturday, from 8:00 am to 7:00 pm. You can reach us anytime at contact@joya-periods.com and we’ll get back to you as soon as possible.
Help and FAQ
Find quick answers to the most common questions about shopping with Joya Periods. Start here for tips, troubleshooting, and useful how-to guides.
Shipping
Learn about delivery times, costs, and options for your Joya Periods order. See how we pack, ship, and track your toys safely to your door.
Returns
Need to send something back? Find our returns process, conditions, and how to request an exchange or refund.
Order
Track your order status and view your purchase details. Learn what to do if you need to change or cancel an order.
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