Shipping and return

Shipping Policy

At JoyaPeriods, we are committed to providing you with a pleasant shopping experience. We offer free shipping to all countries, with an estimated delivery time of 5 to 15 business days. Delivery times may vary depending on the destination and logistical conditions.

Delivery Information

  • Free shipping on all orders.
  • Delivery time: 5 to 15 business days.
  • Deliveries are made by trusted partners.
  • Return Policy

    We want you to be completely satisfied with your purchase.

    If you are not satisfied, you can return your products within 45 days of receiving your order.

    Return Conditions

    • Products must be unused and in their original packaging.
    • Return requests must be made via our contact form.
    • Returns are free under the conditions mentioned above.

    Refund Policy

    We offer refunds only in the following cases:

    Refund Conditions

    • Product damaged or broken upon receipt.
    • Order error (incorrect product received).

    To initiate a refund, you must provide proof.

    (photos or videos) within 7 days of receiving the product. Refunds will be issued via the same payment method used for the purchase.

    Refund Processing Times and Methods

    • Refunds will be processed within 14 days of receiving proof of purchase.
    • Refunds will be issued via the original payment method used for the purchase.